There are three types of professionals who require acquiring SAP education and the right level of expertise in working on every SAP customer site. They are management professionals, project team leaders and end-users.SAP Education for the Management Team
Executives and senior management professionals need to obtain SAP education designed for the management team. They require understanding about their role in the development of their company in future. Therefore, it is necessary that the higher management achieves a sound understanding of the SAP applications right at the beginning. A few educational sessions on the following topics is suggested:
- SAP specific synopsis of key functionality, benefits and the possible impacts on the organisation
- Understanding the key roles played by the executives and senior management professionals
- Knowledge about implementation methods
- Knowledge in governance and organisational change management, i.e. how to understand and calculate the value of the SAP project
If the classes are conducted skilfully, the SAP education can result in higher management knowing how SAP software will trigger changes within the company.
SAP Education for the Project Team
SAP education for the project team professionals should begin at the initial stage of the implementation.
The project team requires configuration-level training on all the core application modules implemented. The emphasis should be on using the software to accomplish end-to-end business processes like procure-to-pay or order-to-cash. The technical training should include report writing and system administration.
For the project team, SAP education at the beginning stage of the implementation is a great idea. It helps in the process of combining the company’s specialisation with ERP expertise of the external consultants in order to reach at an effective solution.
SAP Education for End-Users
While offering SAP education and training to the end-users, it is recommended to pre-pone the training and development session. There are certain things that should be done like listing the number of users to be trained by business process, noting down the work processes that require training, scheduling time-period for each class and sequence of classes and also listing the necessary facilities.
It is important to include the professional course developers as well as the super-users in the SAP education classes for end-users.The aim of end-user training is to increase their proficiency in using SAP to fulfil their responsibilities successfully.
There are SAP education and training programs imparted by various affiliated institutes for candidates considering SAP BI jobs.